CaseClerk

PayPal sandbox, live data

Hand-thrown stoneware mug set (2 × 12 oz, speckled oat)

$24.00 inquiry, not received. A sandbox dispute, opened Oct 24.

Arrived Oct 24, 9:51 pm PT. Time runs on a log scale.

60 h 45 minsince the dispute arrived

RecordPayPal status WAITING_FOR_BUYER_RESPONSELatest webhook Dispute updated: waiting for buyer responseSelect a stop for its record.

What CaseClerk read

  1. The claim

    Buyer claims the item was never received; the dispute is for $24.00 USD, with no buyer message provided.

  2. The order

    Hand-thrown stoneware mug set (2 × 12 oz, speckled oat), paid Oct 24. No tracking on the order.

  3. Its call

    The buyer opened this inquiry 28 minutes after paying, the seller has already replied, and PayPal is waiting on the buyer. No tracking is attached to this payment in PayPal, so fighting now would be weak; the seller should add the shipment's tracking in PayPal before the inquiry moves further.